HI. Thank you for your feedback. This particular is a slim fitting design as per the description of the sweater. It is made form 100% merino wool but of course there are different types and variations. The more the sweater is worn, the softer it will become too.
We offer exchanges on all our items at the store, except for discounted and sale items which are final sale. This was also listed on the website description.
We hope you enjoy the sweater and it will keep you warm and cosy during these winter months. Please reach out to us if you would like any further feedback or informaion.
